Intranet Journal: Encouraging End User Self Sufficiency
Intranet Journal: Encouraging End User Self SufficiencyWhen it comes to implementing a new software or introducing a new process, end-user training should be more than just putting up a Qarbon viewlet. This article rightly suggests that we should aim towards end-user self-sufficiency--enabling users to help themselves.
Permalink | Monday, October 07, 2002
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