Intelligent KM: Serving Knowledge
Intelligent KM: Serving KnowledgeIn the course of their work, enterprise employees could obtain more information to eliminate some KM inefficiencies by exposing rational choices through suggestions and clarifications from experts. Estimates or guesses from experts (inside or outside the organization) might help and their interpretations could augment understanding. Through knowledge-seeking activities, employees might find answers to simple questions or ultimately solve some problems. However, these efforts also cost the enterprise money...
Permalink | Thursday, August 15, 2002
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