Intelligent KM: In the Mail
Intelligent KM: In the MailNo matter how you define KM - what processes, technologies and applications you include - most of us fail to give good old email much play as a major KM tool. But as a cumulative data repository, email probably exploits as much of an enterprise's storage as any application (KM or not) and is most workers' primary collaboration tool.
Add tag Permalink | Wednesday, August 29, 2001
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