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Intelligent Enterprise: Sharing Leads to Abundance

Intelligent Enterprise: Sharing Leads to Abundance

Don Tapscott: "I am struck by the excellent work in this area by Roger L. Martin, dean of the Joseph L. Rotman School of Management at the University of Toronto. He argues that managers should think of knowledge work as falling into three categories: procedural, heuristic, and executive. These categories are important because they help us better understand the actual content of work, and thereby the extent of transparency and knowledge the worker needs."

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