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IHT: A recipe for worker productivity

IHT: A recipe for worker productivity

"The wise use of technology, researchers say, is one ingredient in the recipe for improving the productivity of information workers, who now represent as much as 70 percent of the American labor force, or 100 million workers, from customer service people in call centers to scientists in research laboratories."
Apart from the content, note the section-based layout of the article. I find it easier to read than the usual page-based layout.

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