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IBM: Tackling “messy knowledge”: Combining the best of Knowledge Management with Learning and Develo

IBM: Tackling “messy knowledge”: Combining the best of Knowledge Management with Learning and Development
"Having knowledge on demand – precisely what’s needed, when it’s needed – is critical for firms to function optimally in a demanding business environment. The overall economic objec tive is to get work done faster and more accurately, with individuals and groups making decisions more quickly and with better insight. Messy knowledge is perishable, inaccessible and not usable by the person performing work. Organizations seeking to overcome these problems have often met with mixed results: out-of-date, out-of-reach, and out-of-touch."

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