IBM: Gray matter matters: Preserving critical knowledge in the 21st century
IBM: Gray matter matters: Preserving critical knowledge in the 21st century"Changes in workforce demographics, labor migration patterns and economic conditions are causing organizations to face the challenge of retaining critical knowledge that is departing the organization. This paper probes the knowledge retention crisis that faces many organizations today, providing insights into driving trends and guidance on the actions organizations can take to tackle this issue."
Permalink | Monday, August 25, 2003
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