IBM Developerworks: The Cranky User:
IBM Developerworks: The Cranky User: Could you repeat that in English?Frequently, error messages are totally uninformative -- or, worse, just plain wrong. Here, we look at how meaningful error messages can make it easier for users to correct problems without having to rely on technical support, and how poorly chosen messages can turn users into ex-users.
Permalink | Friday, February 15, 2002
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