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IBM developerWorks: Everything I need to know about usability, I learned at the arcade

IBM developerWorks: Everything I need to know about usability, I learned at the arcade
A program that is integral to the operation of your business can be hard to use -- yet you will use it anyway. A video game that is hard to use is no fun, and you won't use it. Forged in this crucible is an attitude that's common to most games: Usability is paramount. Productivity software should learn some of the same lessons.

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