IBM: Challenges in managing organizational knowledge
IBM: Challenges in managing organizational knowledgeMany firms have undertaken formal and informal knowledge management initiatives designed to improve process performance, increase customer responsiveness and spur innovation. But while some organizations have reaped significant benefits from their investment in knowledge efforts, others have run into noteworthy challenges...
- Failure to align knowledge management efforts with the organization’s strategic objectives
- Creation of repositories without addressing the need to manage content
- Failure to understand and connect knowledge management into individuals’ daily work activities
- An overemphasis on formal learning efforts as a mechanism for sharing knowledge
- Focusing knowledge management efforts only within organizational boundaries.
Permalink | Tuesday, February 18, 2003
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