How bosses reveal their attitudes towards employees
According to this EBF article, the behavior of bosses towards perceived underperforming employees can have a long lasting affect on them.
In the so-called Pygmalion studies over recent years, employees are randomly assigned to two groups and new supervisors are told that one group of employees has considerably greater potential than the other. The supervisor’s false beliefs about the capabilities of the ‘better’ group produce real performance differences over time, suggesting that employees tend to adjust up or down to the expectations of their superiors. Further evidence comes from research into self-efficacy, which shows that when individual confidence is undermined, it reduces perseverance on difficult problems and recovery from set-backs.
Page 1 of 2 pages