Hot Text: Hurray for FAQs
Hot Text: Hurray for FAQsTraditional Help, even when it is mounted on a Web site, energized with Dynamic HTML and JavaScript, linked to embedded customer assistance, and delivered as active server pages, ... well, even then Help seems like a lecture.
On the other hand, a set of Frequently Asked Questions, even when done poorly, seems like a conversation...
style guide, writing Add tag Permalink | Wednesday, October 16, 2002
Page 1 of 2 pages