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HBS Working Knowledge: Using Web Services to Tame Technology

HBS Working Knowledge: Using Web Services to Tame Technology
"Web services replace "big bang" approaches with targeted incrementalism. The business proposition with this technology is much more compelling: Invest modest sums of money with relatively short lead-times (often six to twelve months) and generate tangible business benefits, particularly in the form of operating savings. In these challenging economic times, that's a powerful proposition."

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