HBS Working Knowledge: Organizational Learning is No Accident
HBS Working Knowledge: Organizational Learning is No Accident"But learning doesn’t just happen; it takes reflection and thought. Reflection time used to be built into the world. It took three weeks for a head-office communication to arrive via Pony Express, allowing ample time to ponder and rethink decisions. Now we have overnight letters, junk mail, e-mail, voice mail, fax, cell phones, 30-second-delayed stock quotes, and the expectation that responding immediately is far more important than responding thoughtfully."
Permalink | Tuesday, May 20, 2003
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