HBS Working Knowledge: Making Work-at-Home Work for Everyone
HBS Working Knowledge: Making Work-at-Home Work for Everyone"But this rearrangement of the conventional office comes at a cost: It breaks up the informal social network of work—the way that people informally meet, talk, solve problems, and interact up, down, and across the chain of command. Knowledge management research has shown that this kind of "indirect learning" is key to successful companies, although it rarely shows up in business plans and organization charts."
Permalink | Wednesday, December 18, 2002
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