HBS Working Knowledge: Carly Fiorina: Heed Your Internal Compass
HBS Working Knowledge: Carly Fiorina: Heed Your Internal CompassIn their careers, she told the students, they will need to forge ahead using business fundamentals, not relying on stock price or headlines to guide them. Every manager also needs a strong "internal compass," she said. This compass can be calibrated in three ways:
- Constant interaction with colleagues at all levels of the organization.
- Talking with customers... And don’t just talk with the CEO of a customer company, she advised. "Talk with the vice president who runs the data center. I ask, 'How are we doing?'"
- Actively encouraging an environment at your organization in which people speak up.
Permalink | Wednesday, March 19, 2003
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