Good Experience: The Most Important User Experience Method
Good Experience: The Most Important User Experience Method"Said another way: you can give the smartest answers in the world, make the most brilliant recommendations; but if the organization doesn't actually change the user experience, it's all worthless. Your final report, nicely printed and bound, with such carefully chosen words, will gather dust in some forgotten pile, forever."
Permalink | Monday, June 23, 2003
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