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Gerry McGovern: Intranet communication versus traditional communication

Gerry McGovern: Intranet communication versus traditional communication
The intranet can result in a reduction in traditional forms of communication, such as print and person-to-person communication. To justify the investment in your intranet you can measure how much it costs to carry out a particular activity or process using traditional forms of communication. If the cost of the process is less using the intranet, you are beginning to build a business case.

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