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Examining Worker Productivity

Kathryn Shaw's research on worker productivity on steel finishing lines found a relationship between innovative HR practices and ROI: "After months of observation of 36 integrated steel finishing lines, Shaw found that plants that used the most innovative human resource management system were rewarded with a gross annual payout of $2.24 million more annually per line than those with traditional systems." And here are some of the innovative HR practices she found: "...flexible job design, ongoing training in skills and problem solving, work teams, information sharing, elaborate pay for performance plans, employment security guarantees, and extensive employee screening."

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