Elliott Masie: The problems of acquiring knowledge
Elliott Masie: The problems of acquiring knowledgeWhen I interviewed dozens of workers in diverse organisations, I found that almost all of them lack an official point of contact for a learning or knowledge request. Some didn’t want to bother their manager with this type of request, and a few said they might post a request on an internal bulletin board, but with low hopes of helpful responses. However, most felt there was nowhere to take their learning or knowledge request...
Permalink | Thursday, November 07, 2002
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