Do you trust me?
Here's an anecdote on how Bob Buckman of Buckman Labs came face-to-face with a 'trust' moment:
Through the entire conference [on knowledge sharing using new technologies], a man wearing shorts, a T-shirt and sandals sat at the back of the room, chronicling the meeting on his laptop and sending live messages onto the forum for the rest of the company to read.
His name was Mark Koskiniemi. About midway through the meeting, one of the organisers (a manager) approached Mark and asked him to stop sending out notes on the meeting. Mark refused by saying he didn’t feel that was appropriate. When the organiser suggested that the request to cease came from the top, Mark countered by saying he’d appreciate hearing it personally.
A few minutes later, a break was called and Mark found himself face-to-face with Bob Buckman. Here is how Mark recalls the conversation:
Mark: Hello, sir.
Bob: Mark, I understand that you have been posting notes from the meeting on the Forum. I have to say that I have not read them, but are you sure that is such a good idea?
Mark: Do you trust me?
Bob broke into a big smile, nodded slightly and nothing further was said about Mark’s continued reporting of the events.
Permalink | Tuesday, August 08, 2006
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