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Digital Web Magazine: Client Centered Design

Digital Web Magazine: Client Centered Design
Unfortunately there is no general rule for the task of keeping a client's expectations within reasonable limits. Some clients are easily convinced by someone who knows what he's talking about, while others will rigidly maintain their point of view, aided by their nephews who've gone through a Front Page book and therefore know everything there is to know about Web sites... Nonetheless there are some specific rules.
- First of all, don't promise too much, which is an easier mistake to make than you'd think.
- Find out what the client expects from his site.
- Don't try to explain your job to the client.

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