Here's Jay's account of a project that I'm associated with: decision games. This term was coined by Gary Klein, in his book, Power of Intuition. Decision games are high impact learning events that are aimed at getting learners to practice decision-making skills that are to be exercised in ambiguous, uncertain events such as project management, risk management, competition analysis, emergency management, disaster management, etc.
Together with KM experts, Straits Knowledge, I'm involved in developing decision games that combine Gary Klein's work with intuitive decision making and Dave Snowden's work with narrative analysis to elicit knowledge from expert practitioners (as opposed to subject matter experts). What results from these techniques is a far cry from what is possible by just analyzing subject matter. (Malcolm Gladwell's Blink gives a good account of the kind of knowledge that can be elicited through these techniques.)
I will post more on this method at a later date. By the way, if you are wondering where I feature in Jay's article, it's with Pebble Road, my company. Yes, I've finally started out on my own. The website is a little bare right now, but will post more when I get the time.
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