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Corporate Usability Maturity: Stages 1-4

Jakob Nielsen writes about his 8 stages of usability practice in organizations. He details out stages 1-4 in this article:
  1. Hostility Toward Usability
  2. Developer-Centered Usability
  3. Skunkworks Usability
  4. Dedicated Usability Budget

I've found success by incorporating usability studies as part and parcel of an overall design plan, and by not harping on the fact with the management. In the end, getting management to see the benefits of the big picture is more important than getting them lost in the details of our practice.

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