elearningpost logo

Computer World: Putting Communities To Work

Computer World: Putting Communities To Work
InTouch is just one example of how companies are starting to use online community tools to take knowledge management beyond its traditional role associated with chat rooms, data repositories and FAQs. Although stored knowledge is still essential, these new tools also allow employees to tap into the most powerful problem-solving resource they have available: one another.

Page 1 of 2 pages