CNN: Newest electronics short on simplicity
CNN: Newest electronics short on simplicity
"The fact that some people still have blinking displays on their VCRs because they couldn't figure out how to program the machines is a long-standing joke. But techno-hurdles really aren't a laughing matter. Time is wasted on poorly written, Bible-sized manuals. Patience is lost on customer service calls. Extra trips are made to the store. Consumers pay for bells and whistles they never use."
Permalink | Monday, February 23, 2004
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