elearningpost logo

ATT Labs-Research:  The role of face-to-face communication in distributed work

ATT Labs-Research: The role of face-to-face communication in distributed work
Most distributed work requires mediated communication, but the appropriate use of mediated, as compared with face-to-face communication, is not well understood. Face to face communication supports touch, shared activities, eating and drinking together, as well as informal interactions and attention management. We argue that these activities are crucial for sustaining the social relationships that make distributed work possible... We also
document the disadvantages of face to face communication

Page 1 of 2 pages