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blog archives
- October 2009
- The PEP Talks videos
- Attending Devlearn 09 and KM World 09
- Why Are Web Sites So Confusing?
- The Myth of Usability Testing
- The essence of qualitative research: “verstehen”
- Libraries and Readers Wade Into Digital Lending
- Google Wave’s Best Use Cases
- 7 principles for decentralized publishing
- Barriers to Intranet Use from Forrester
- A Look Behind The Curtain At YouTube’s User Experience Research
- HBR: The Simplest Way to Reboot Your Brain