A List Apart: Scope Creep
A List Apart: Scope CreepWe e-learning practitioners can empathize with this: "Most project managers try their best to discover what clients want at the beginning of the project. They use meetings, questionnaires, personal interviews—and still, the most common experience for developers delivering a final product is customer dissatisfaction. It may come as a slap in the face—“this is no good”—or it may be couched in gentler terms—“you know what would be nice”—but the same message is being delivered: we aren’t giving clients what they want."
What can we do about scope creep? The author suggests that we use tools that can 1) build fast prototypes (wireframes), and 2) enhance communication between clients and developers.
Related reading: Exploring Requirements: Quality Before Design
Permalink | Friday, September 27, 2002
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