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6 Ways to Fix a Confused Information Architecture

Jakob Nielsen explains what to do when you have 2 sections (or labels) that mean the same thing (at least to the user). His suggestions are:

  1. Merge the two sections
  2. Rename the two existing sections
  3. Explain the two choices
  4. Restructure the site
  5. Move information around
  6. Add cross-reference links

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